Strategic Plan 2016-2019 Idaho “No Wrong Door”


~~“Idaho’s Aging and Disability Resource Center (ADRC) provides Idahoans the opportunity to
access an array of public and private long-term care services and supports (LTSS), through single access points. LTSS information can be accessed through Idaho 211 Careline, Senior Health Insurance Benefits Advisors (SHIBA), Area Agencies on Aging (AAA’s), Centers for Independent Living (CIL’s) and the Live Better Idaho website.
In 2014, the Administration for Community Living (ACL), in collaboration with Centers for Medicare and Medicaid Services (CMS) and the Veterans Health Administration (VHA), awarded the Idaho Commission on Aging (ICOA) a planning grant to develop and implement a single statewide No Wrong Door System (NWD System). Key functions of the NWD System are Governance and Administration, Public Outreach and Links to Key Referral Sources, Person Centered Counseling and Streamlined Access to Public Programs. The intent is to make it easier for people of all ages, abilities and income levels to learn about and access the services they may need.”

State Policies & Initiatives: 
  • Other
  • Cross-Agency Collaboration / Partnerships
  • Idaho Aging and Disability Resource Center,