Illinois Vocational Rehabilitation Quality Assurance (VR QA) Project


"This project has “been implemented by the Center for Capacity Building on Minorities with Disabilities Research (CCBMDR) at the University of Illinois at Chicago. Its purpose is to implement a strategy with the Illinois Division of Rehabilitation Services (IDRS) to promote data utilization by office supervisors to improve case management and the effectiveness and efficiency of vocational counselors.

Within IDRS, the state program utilizes a virtual case management system (VCM) in which staff and administrators generate regular electronic case-management reports and counselors update client progress. Collectively, agency administrators, field supervisors, and counselors utilize the VCM to monitor activities to improve the efficiency of case management in the VR service- delivery process. … Thus, the UIC team and IDRS collaborators aim to utilize the findings [from] the VR QA project to document organizational capacity-building and to inform other states about promising practices in organizational efforts related to data use in the VR system.”

State Policies & Initiatives: 
Training/Capacity Building
  • Department of Rehabilitation Services
  • Other
  • Cross-Agency Collaboration / Partnerships
  • Data Sharing
  • Center for Capacity Building on Minorities with Disabilities Research (CCBMDR)