DMH Begins Implementation of Conflict Free Case Management


State Policies & Initiatives: 
Policies and Programs

“The Mississippi Department of Mental Health (DMH) has begun the implementation of conflict-free case management services for the Intellectual Disabilities/Developmental Disabilities (ID/DD) Waiver.  Conflict-free case management is required for all states by the Centers for Medicaid and Medicare Services, and will result in the transfer of a number of DMH employees to other community providers as it is implemented at DMH programs throughout the state.


DMH believes the function of Support Coordination is within the mission of the agency.  IDD regional programs will continue to provide Support Coordination services and no longer provide other ID/DD Waiver services. This plan has been approved by the Mississippi Division of Medicaid and CMS. The first implementation of conflict-free case management began at Ellisville State School in August 2017 and will be taking place at other DMH regional programs by the end of 2018. A large number of employees affected by these transitions will continue to serve Mississippians who require support from the ID/DD Waiver. There will not be a change in the type or amount of service people currently enrolled in the program receive.”

  • Department of Mental Health
  • Mental Health
  • Home and Community Based Services (HCBS)
Date Enacted: