~~This “Provider Transformation 2.0” manual resulted from valuable feedback ODEP received from over 150 providers who participatedin the initial “Provider Transformation Webinar Series” in 2017, and the “Provider Transformation 2.0 Webinar Series” that followed in 2018. Across the nation, many providers have moved past the beginning stages of transformation. Providers who are alreadyon the road to transformation still seek more advanced knowledge and strategies to help them tackle issues they encounter along the way. These agencies include agencies well down the path to transformation, those recently engaged in the effort, and also thosewho launched an earlier effort that may have stalled along the way. This Provider Transformation 2.0 Manual will support those providers who are in the midst of transformation with modules that offer an in depth look at specific areas of organizational changethat are central to transformation. The modules in the 2.0 Manual include:
Module 1: Redesigning Your Organization: Structure, Processes and People (Authors: Karen Lee, M.Ed. CESP and Thomas Wilds, M.A.)
Module 2: Staff Development, Recruitment, Restructuring (Authors: Gail Fanjoy, M.A. and Dale Verstegen, M.B.A.)
Module 3: Staff Training Specifics (Authors: Gail Fanjoy, M.A. and Genni Sasnett, M.A.)
Module 4: Effective Stakeholder Engagement (Authors: Pat Rogan, Ph.D. and Sean Roy, M.S.)
Module 5: The Importance of Effective Advocacy for Better Policy: Collaboration, Coalitions, Communities of Practice, and Capacity Building at the Local Level (Authors: Karen Lee, M.Ed., CESP and Rachel Pollock, J.D.)
Module 6: Financial Planning for Transformative Change (Authors: Rachel Pollock, J.D. and Genni Sasnett, M.A.)
~~The Guide for Creating Successful Memorandums of Understanding (MOU's), based on best practices developed in states through ODEP’s EFSLMP, will assist state agencies in writing multi-agency agreements in a timely manner. This guide provides a step-by-step process that walks agencies through MOU development by illustratingwho should be at the table, key areas to include in an MOU, strategies for completing the MOU, and tips for implementing the MOU effectively.
This brief discusses actions that American Job Center (AJC) staff can take to make their services more accessible to autistic people1 and others with psychosocial, cognitive, intellectual, and developmental disabilities (DD); this supports the creation of a neurodiverse, skilled workforce.2 The Workforce Innovation and Opportunity Act (WIOA)3 emphasizes the role4 of America’s OneStop Centers (otherwise known as AJCs) to promote equal opportunity and increase access for job seekers with barriers to employment, including people with disabilities (PWD).5 According to the U.S. Department of Labor (DOL), AJCs are “the go-to destinations for people in search of career counseling, job connections, and similar employment-related services.”
~~The Employment First State Leadership Mentoring Program (EFSLMP) recently launched the Provider Transformation 2.0 Webinar Series, a new technical assistance opportunity. These webinars are designed for community rehabilitation providers (CRPs) who have already begun to transform their service delivery model to one with an emphasis on competitive, integrated employment as the priority outcome for individuals served. Even though the call for participation in the live webinar series is closed, the webinar recordings will be shared with the EFSLMP Community of Practice. The webinars are available for review
2.0 Webinar #6: Funding Diversification: Local, State, Federal Examples + How to advocate for it; Phasing Out Reliance on Facility-Based Contracts - 05/31/2018
~~This webinar explores how strategic planning lays the groundwork for creating a financial model that propels and sustains transformation.It also addresses sustaining organization through creative funding and advocacy
2.0 Webinar #5: The Importance of Effective Advocacy for Better Policy: Collaboration, Coalitions, Communities of Practice, and Capacity Building at the Local Level [Leadership, Strategic Planning] - 05/10/2018
~~The objectives of this webinar are:
Understanding the advantages of collaboration and how to identify collaboratorsUnderstanding how to identify and analyze public policy that promotes or prohibits transformation and collaborate to create system’s change through policyLearning to build a collaboration to try/implement best practicesHearing ways others have collaborated on best practices and impacting policies
Guided Group Discovery Resources: Introduction and Course, Participant Workbook, and Facilitator Guide - 05/01/2018
~~The Office of Disability Employment Policy (ODEP), at the U.S. Department of Labor (DOL), and the LEAD Center are pleased to release resources for Guided Group Discovery. Guided Group Discovery materials include a Facilitator Manual, an accompanying PowerPoint slide deck (Introduction and Course), and a Participant Workbook.
The purpose of Guided Group Discovery is to lay the foundation for competitive integrated employment as a Universal Design that can benefit all job seekers. For some people, Guided Group Discovery leads to Customized Employment. For everyone, the process assists job seekers in identifying employment that would be a good fit both for them and an employer.
2.0 Webinar #4: Stakeholder Engagement: How to Listen; Considering Real Choices; Working Effectively with Families, Self-Advocates, Employers, Policymakers, and Advocacy Organizations - 04/26/2018
~~This webinar addresses such questions as:
Why engage stakeholders?Engage in what?Who to engage?How to engage them with strategies for working with each stakeholder group.How to assess stakeholder satisfaction.
2.0 Webinar #3: Staff Training Specifics: Developing Internal Trainers, Meaningful Day Integration, Best Practices, Transportation Solutions, Sample Job Descriptions/Work Day Schedules - 04/12/2018
~~The objectives of Webinar #3 include:• Building internal staff training capacity for best practice in employment and meaningful community integration• Shifting staff responsibilities from caretaking to connecting• Developing effective job descriptions• Questions that lead to quality outcomes• Scheduling community-based supports• Staff work day schedules• Transportation solutions• Rural perspectives on service delivery
2.0 Webinar #2: Staff Development, Recruitment, and Restructuring: "How To" Examples of Effective Restructuring; Where to Focus Attention on Transformation - 03/29/2018
~~This webinar has information on shifting from care to support services, the process of change in an organization that is needed to facilitate this shift, and staffing issues including recruitment, development, and training.
2.0 Webinar #1: Redesigning Your Organization: Board, CEO, CFO, Middle Management, Front Line Staff, Employers & Stakeholders - 03/15/2018
~~Presented by Karen Lee and Tom Wilds, this webinar covers the historic and current mission, goals and paradigms of support for the employment of persons with disabiilties. The speakers then cover transitioning to future support programs with Employment First, Competitive Integrated Employment and the Workfprce Innovation Opportunities Act of 2014 (WIOA)
Self-Guided Discovery Facilitator's Guide: Helping People Discover Their Own Path to Employment - 03/01/2018
~~The Office of Disability Employment Policy (ODEP) at the U.S. Department of Labor (DOL) and the LEAD Center are pleased to release this Facilitator’s Guide to Self-Guided Discovery. For many years, ODEP has worked to strengthen the capacity of the nation’s workforce development system to improve employment outcomes for people with disabilities, using Customized Employment (CE) approaches as a universal strategy. With the implementation of the Workforce Innovation and Opportunity Act (WIOA) and ongoing systems change efforts like Employment First, formal adoption and implementation of Customized Employment policies and practices are increasingly occurring in state and local age` ncies to improve employment outcomes for individuals with disabilities and other significant barriers to employment. Customized Employment’s signature strategy, Discovery, offers an approach for job seekers with barriers to employment that is consistent with some of the most widely accepted strategies for successful career development.
~~This webinar, given by Sarah Murphey and Kurt Smith, is on the complexities of transforming into a person-centered, community-based service model.
~~This webinar, given by Jeannine Pavlak, discusses various options for funding to support competitive, integrated employment. These include state funding, rate reimbursement, and using multiple funding streams. Ticket to Work is also discussed.
~~This webinar, presented by Rick McAllister, discusses the recruitment, development, and retenion of staff who will effectively promote competitive, integrated employment.
~~A critical priority for the U.S. Department of Labor, Office of Disability Employment Policy (ODEP), is to invest in systems change efforts that result in increased competitive integrated employment opportunities for individuals with significant disabilities. This priority reflects growing support for a national movement called Employment First, a framework for systems change that is centered on the premise that all citizens, including those individuals with the most significant disabilities, are capable of full participation in competitive integrated employment and community life. Under this approach, publicly-financed systems are urged to align policies, regulatory guidance, and reimbursement structures to commit to competitive integrated employment as the priority option with respect to the use of publicly-financed day and employment services for youth and adults with significant disabilities. Many states have formally committed to the Employment First framework through official executive proclamation or formal legislative action. Now, interest is gaining with community rehabilitation providers (CRPs).ODEP recognizes that many CRPs desire to align their organizational policies in support of an Employment First approach but may not yet possess the knowledge, skills, abilities and/or resources necessary to lead and facilitate such change. To address this need, ODEP has initiated the Employment First State Leadership Mentoring Program (EFSLMP) Provider Transformation Webinar Series, six (6) ninety-minute webinars led by national subject matter experts. Through our contractor, EconSys, EFSLMP is providing the impetus for selected CRPs to pursue systems change to fully implement the Employment First approach as the primary service delivery system for people with the most significant disabilities.
~~To Facilitate Voluntary Compliance with Federal Law, Regulation and Guidance Designed to Prevent the Unnecessary Segregation of Persons with Disabilities by Entities Administering Public Funds this tool has been created to assist Governors and State Administrations in understanding and voluntarily meeting their obligations under Title II of the Americans with Disabilities Act, 42 U.S.C. §§ 12131-12134, and Section 504 of the Rehabilitation Act of 1973, 29 U.S.C. § 794 et seq. Both federal laws prevent the unnecessary segregation of persons with disabilities.
This tool is specifically focused on assisting Governors and State Administrations in understanding and voluntarily meeting their obligations in relation to the provision of publicly-funded employment and non-work day services to persons with disabilities.
For further interpretation of these laws, see Olmstead v. L.C., 527 U.S. 581, 591 (1999). Also see Statement of the United States Department of Justice on Enforcement of the Integration Mandate of Title II of the Americans with Disabilities Act and Olmstead v. L.C. (June 29, 2011) which can be found in Appendix A of this document.
Please carefully review the Instructions page(link is external) on how to use this digital assessment tool prior to beginning any sections.
~~Institute for Community Inclusion, University of Massachusetts BostonFederal and state policy have helped to ensure opportunities for people with disabilities to have meaningful jobs in their communities, as well as a path out of poverty and toward self-sufficiency. Yet, despite these efforts a gap remains between people with and without disabilities, and the gap widens further for people with intellectual and developmental disabilities (IDD).This far-reaching, national data-collection project examines how and why persons with disabilities and IDD are often underemployed or unemployed, receive lower wages and live in poverty when compared with those without disabilities. The findings demonstrate an increasing need for policies, such as Employment First, and initiatives that prioritize employment, both of which can lead to improved outcomes and greater levels of self-sufficiency for the disabled and people with IDD.
This document contains a 50-state analysis of current day/employment service rates under the Home and Community Based Services waiver.
~~The Vision Quest Replication Manual is a useful guide for helping develop systemic policy change. “Vision Quest” is a nine month process that involves three stages: assessment, development, and implementation. By using the Vision Quest process, states have crafted Employment First legislation and executive orders as well as multi-agency memorandum of understanding to move forward goals of WIOA. This guide explains, month by month, how to accomplish systems change and explains Vision Quest’s applicability in a wide variety of policy arenas.
~~Addressing the topic of organizational assessment, this webinar covers:
The Why of assessmentThe general evaluation cycleWhat to measure: The macro and microCollecting informationSupporting your workforce to collect dataAnalyzing and using the dataSharing the stories and celebrating
~~This webinar focuses on the shift from a care to a services model. Among the topics covered are:
Harmonizing staff development and team developmentStaff development strategies for sustainabilityComponents of staff developmentCompetency based training and national certificationStaff Recruitment and Retention
~~This webinar covers making a goal of employment part of the intake and planning process for consumers. Learning about the job seeker is a vital of the discovery process that can help discern what supports and services can be helpful, including customized, supported, or self-employment, internships, and such things as job coaching.
~~In order to support states in their Employment First and systems change efforts, ODEP has identified 10 Critical Areas to Increase Competitive Integrated Employment (CIE) based on the recommendations put forth in the Workforce Innovation and Opportunity Act (WIOA) Advisory Committee on Increasing Competitive Integrated Employment for Individuals with Disabilities (ACICIEID) Final Report. The 10 areas are:
· Employment First Policy
· Capacity Building
· Interagency Coordination
· Provider Transformation
· 14(c) Phase Out
· Employer Engagement
· Mental Health
· Seamless Transition
· Data Collection System
To assist with developing and implementing strategies in each of these 10 Critical Areas, ODEP has created a tool called the “E1st State Transformation Guide.” This new guide is intended to help states make holistic systems change by further explaining the intent of the recommendations, applying the ACICIED recommendations at the state and local level, as well as giving examples of how these changes have already been successfully achieved.
~~This webinar addresses the implementation, funding and sustaining of an Employment First plan. Topics covered include: how to find an appropriate model; designing a successful pilot program; and strategic planning.