Texas Health and Human Services Transformation


State Policies & Initiatives: 

“In 2015, Texas Health and Human Services (HHS) began a transformation effort to produce a more efficient, effective, and responsive system. In September of 2016 the first phase of that effort became operational.

The goals of the transformation are to create a system that:

  • Is easier to navigate for people who need information, benefits, or services
  • Aligns with the HHS mission, business, and statutory responsibilities
  • Breaks down operational silos to create greater program integration
  • Creates clear lines of accountability within the organization
  • Develops clearly defined and objective performance metrics for all areas of the organization”
  • Department of Rehabilitation Services
  • Department of Intellectual and Developmental Disabilities
  • Other
  • Provider Transformation
  • Department of Family and Protective Services, Department of State Health Services, Health and Human Services Commission
Date Enacted: